FAQs
Power Better Results: FAQs About Reimagined Facility Management
Your Questions Answered
Find answers to common questions about our services and support options.
1. Is your platform modular?
Yes, our platform is fully modular, allowing you to adopt only the modules you need today—whether it’s energy monitoring, equipment tracking, maintenance management, or compliance—and expand seamlessly as your requirements grow. This flexibility helps control costs while future-proofing your investment.
2. What hardware do you use?
We deploy widely available, industry-standard IoT hardware to ensure fast procurement, reliable performance, and compatibility with a range of facility types—without locking you into proprietary devices.
3. Are the sensors easy to install?
Yes. Most sensors can be installed by a handyman or technician in minutes to a few hours, depending on the scale of your site. Our software platform can be configured in minutes, enabling a smooth transition with minimal downtime or operational disruption.
4. How simple is the onboarding process?
We follow a proven four-step onboarding process—adapted from our successful deployments in car washes and other high-ROI environments—to ensure rapid time to value:
1) Site Assessment: Virtual or onsite survey to confirm requirements.
2) Hardware Installation: Quick deployment by your team or ours.
3) Software Configuration: Setup of dashboards, alerts, and workflows.
4) User Training: Enabling your team to get immediate insights and start optimizing operations.
Most sites are fully onboarded and delivering measurable value within days.
5. Does your system support role-based access control?
Yes, our platform features granular, role-based access control. You can define permissions by role, department, or individual user—ensuring that team members only see and act on information relevant to their responsibilities. This is critical for multi-site operators and institutional clients with layered management structures.
6. Can you integrate with third-party systems?
Our platform is designed for open, standards-based integrations. We can connect with third-party systems such as Building Management Systems (BMS), utility data providers, ERP platforms, and more—based on your specific needs. This ensures your digital operations can unify data across all your critical systems.
7. What ongoing support do you offer?
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